What this FAQ section covers
We've organised these answers around the real questions that come through to our support team — not a generic list, but the specific things you're likely to hit when opening an account, funding it, or pulling money out. Deposits here run through DANA, OVO, and GoPay because those are the wallets already on your phone. When you send from your DANA or
OVO app to the account number shown at checkout, the transaction is verified against your registered wallet before it clears. Withdrawals follow the same wallet path: request through your account, confirm the wallet address matches your registered details, and the transfer is queued. For anything not covered below — or if an answer raises a follow-up — our support team is reachable
via live chat and the contact form. Players in Bekasi and Tangerang access the same account dashboard and the same FAQ answers as anyone else on the platform.
- DANA
- OVO
- GoPay
- Live Chat Support